Smokeball Pricing: What Bill, Boost, Grow and Prosper+ Include

Smokeball publishes no prices; the cost depends on users, plan, contract term and optional products, and comes as a quote. Bill covers billing and trust accounting, Boost adds browser-based case management, Grow adds document automation and a desktop app, and Prosper+ adds lead management, workflows and reporting. Archie, the AI assistant, is a paid add-on from Boost upwards.

That leaves one job for the buyer: decide which plan your firm needs before the sales call, so the quote answers your question rather than the rep's. The plan names matter less than the three or four features a small firm uses every day, so map those to a plan first. After that, the costs outside the plan price and the answers on onboarding, data migration and contract length decide what you really pay.

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Why there is no price, and what the quote depends on

Smokeball's pricing page has four plan columns and a Get pricing link under each, with no figures. Its FAQ gives the formula: price depends on "the number of users at your firm, your selected plan, your contract term, and any optional products or services". Firms can request a personalised, no-obligation quote based on their size.

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Two sentences from the same FAQ pull in different directions. One says there is no limit to the number of firm users or clients who can use Smokeball at the same time. The other says price depends on the number of users. Read together: there is no technical cap, but every person you give a login is a line on the quote. Count them honestly before the call: fee earners, support staff, the part-time bookkeeper. An understated user count produces a quote that grows later.

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Smokeball also says every plan includes onboarding, data security and a local support team, and that training is tailored to your plan through live sessions, guided resources and the Smokeball Academy. Treat those as claims to test in the quote: ask what the onboarding is called, how many hours it covers, and who is named on it.

What each plan includes, from Smokeball's own list

This is the pricing page's feature list as read in November 2026. Each plan includes everything in the one before it.

The comparison table further down the page adds detail that is easy to miss. Time tracking is manual on Bill, Boost and Grow and automatic only on Prosper+. Case management is marked "Basic" on one plan and "Advanced" on the next two, and text search inside documents is "Basic" except on Prosper+. Online payments carry the note "Fees apply" on every plan, eFiling carries it on the plans that include it, and email marketing carries it too. The page's column alignment is hard to read, so confirm any single cell with the rep in writing.

Matching each plan to a working small firm

Four firms, each described by the work it does rather than its size. The matching rests on Smokeball's own feature lists above; where a pairing is my judgement, it says so.

A solo estate lawyer who only needs billing: Bill

A lawyer working alone bills about 70 hours a month, holds client money in trust and keeps matters and documents in another system. Bill covers invoicing, time and expense tracking, online payments, trust accounting and reporting, and accounting integrations, and nothing else. The quote is one user, one plan, plus whatever payment fees apply. The risk is growth: Bill has no client and matter management, so if a hire needs to work on matters in Smokeball the move is to Boost for the whole firm, not just an extra seat. Ask what Boost would cost for the same single user, so you know the price of that step.

Two lawyers who want matters in a browser: Boost

A two-lawyer family firm with about 35 open matters needs a place for tasks, calendar, client details and documents, plus Outlook and Word that talk to the matter. Boost is built for that: fully browser based, client and matter management, task and calendar management, Microsoft 365 integration, a client portal, eSignature and eFiling. Its Communicate feature, powered by Smokeball AI, can summarise a long portal thread for whoever picks it up next.

Boost is also where the limits show. Case management is the "Basic" level, document search is "Basic", and time tracking is manual. If one of those is a daily pain, look at Grow before signing. For a firm of two the Intake add-on is optional, and the Archie add-on is worth pricing only once the core is working.

Five staff doing document-heavy work: Grow

A five-person wills and probate firm lives in templates, forms and calculators. Grow adds practice area templates and calculators, advanced document automation, automated forms and templates, email management, a Web App and the native desktop application, and Smokeball's FAQ says it is designed for firms of three or more staff who collaborate on matters. My judgement: if more than half of your week is producing documents, this is the plan to quote first, and the one where add-ons matter most. Grow lists Archie, AutoTime, FamilyPro, Intake and Workflows as extras. FamilyPro appears without explanation on the pricing page, so ask what it covers for your practice area.

A growing firm chasing enquiries: Prosper+

A personal injury firm taking 20 enquiries a month, each typed into a spreadsheet in about ten minutes, spends over three hours logging before any work starts, with no record of which enquiries became matters. Prosper+ adds lead management, inquiry intake, advanced matter intake, custom workflows, firm insights and staff activity and profitability reporting. It includes AutoTime, Intake and Workflows at no extra cost, and it is the only plan with automatic time capture built in. It is the quote to take when you can name the report you want and cannot produce it today.

A rule falls out of those four profiles. Count how many of AutoTime, Intake and Workflows you would buy on Grow. If it is two or three, get a Prosper+ quote alongside, because the base price rise may be smaller than the add-ons you would otherwise stack. The Archie tutorial works that comparison through with a filled-in worksheet.

Which plan first includes the task you do every day

Turn the feature lists into a lookup. Find the daily tasks your firm does, and the right-hand column tells you the plan where each first appears on Smokeball's pricing page.

One gap to close before you rely on the Grow desktop application: the pricing page says nothing about which operating systems it supports. If your team uses Macs, ask in the quote request and get the answer in writing.

A three-person firm's decision walk

A wills and probate firm has two lawyers and an assistant, with about 60 open matters. Walking the lookup table, they list eight daily tasks and mark where each first appears.

1. Invoices and trust money: Bill.
2. Matters, tasks and calendar in one place: Boost.
3. Outlook and Word linked to the matter: Boost.
4. Client portal and e-signature: Boost.
5. Will and probate templates with calculators: Grow.
6. Advanced document automation and forms: Grow.
7. Email management: Grow.
8. Automatic time capture: Prosper+, or Grow with the AutoTime add-on.

The tally is the answer. Bill covers one of the eight tasks, Boost four, Grow seven and Prosper+ all eight. Grow is the base plan. The eighth task is a single add-on question, so the firm asks for two quotes: Grow with AutoTime, and Prosper+. Because it needs neither Intake nor Workflows, the stack has only one extra line, and Grow with AutoTime is likely the cheaper of the two, unless the quotes show the two base prices are close.

Automatic time capture: the sum that decides Grow against Prosper+

Time tracking is manual on Bill, Boost and Grow, and AutoTime is the Prosper+ answer or the Grow add-on. It pays for itself at a number you can calculate: the add-on price divided by what a minute of fee-earner time is worth. With a placeholder price of $40 per user per month and a billing rate of $200 an hour (about $3.33 a minute), that is 12 minutes per user per month. A lawyer who forgets one 15-minute call a month covers the fee, and the firm in the walk above has three people.

Check the assumption by auditing your own records. Compare a month of billed time against calendar entries and sent emails for one lawyer; if the gap is more than 12 minutes, the add-on has an easy case. If time is already recorded diligently at the desk, the case is weaker and the plan choice should rest on the other features.

Where Archie fits in the total

Archie is the one AI item on the pricing page that no plan includes. It is an add-on on Boost, Grow and Prosper+, absent from Bill, and priced only through the quote, so ask for it as its own line and decide on it after the plan is settled. Communicate comes with Boost and above, and Prosper+ labels its Intake as powered by Smokeball AI. The full account of what Archie reads, what it refuses to read and how to cost it per tier is in the Archie tutorial; run its one-matter test before adding the line to your total.

Costs that sit outside the plan price

A plan price is not a total. These are the places extra cost can appear, drawn from Smokeball's own pages and the questions they leave open.

• Payment processing. Online payments are marked "Fees apply" in the comparison table, and Smokeball Payments is named as a product under Bill without appearing in any plan's feature list. If clients pay by card, ask for the processing rate and who sets it.
• eFiling and email marketing. Both carry "Fees apply" where they appear. A firm that files often should ask for the per-filing charge.
• Add-ons. Intake, Archie, AutoTime, FamilyPro and Workflows are extras on at least one plan. Ask for each as its own line, not as a bundled figure.
• Data migration. Smokeball says options are available and that "any migration services and related costs will be confirmed in your quote". It depends on the source platform and the data types being moved.
• Training. Smokeball says training comes with the plan, as live sessions, guided resources and the Academy. Ask whether extra sessions for a new hire cost money.

For a three-user firm moving from another system, the migration line can matter more than the difference between two plans, which is why it comes first in the questions below.

Onboarding, data migration and contract length: what to ask

Smokeball's own article on changing legal software (27 October 2026) lists what a good implementation should contain: discovery that learns your goals and timeline, assisted data transfer, training by role rather than by feature, support from a dedicated contact rather than a general help desk, and continued resources after go-live. It gives no timelines, and no figure for how long onboarding takes. Hold the quote to that list.

1. Migration scope. Which items transfer: contacts, matters, critical dates, balances, notes and documents? Which need separate handling? Smokeball's article suggests asking exactly this.
2. Migration price and date. Is it a fixed fee, hourly or included, and does the quote state a go-live date?
3. Onboarding hours and names. How many hours, delivered by whom, and is the same contact available afterwards?
4. Contract term. The FAQ says term affects pricing. Ask for one-year and longer prices side by side, the notice period and whether a break clause exists.
5. Renewal rule. Is the price held, capped or reset? Can add-ons be dropped and plans changed at renewal, as the FAQ implies?
6. User changes. What does adding or removing a user cost mid-term?
7. Exit. In what format can you export matters, documents, billing history and trust records if you leave?

Two quotes compared over three years

A cheaper monthly figure is not always the cheaper deal, and the contract term is why. The prices below are placeholders to show the sum, not Smokeball's. A four-user firm receives two quotes: one on a three-year term at $140 per user per month with a $2,500 migration fee, and one on a one-year term at $160 per user per month with a $4,000 migration fee.

If the firm stays three years, Quote 1 saves $4,380. If it leaves after one year and the three-year term has no break clause, Quote 1 costs $10,980 more. The decision is therefore about how sure you are, which is a business question, and about the break clause and renewal rule, which are quote questions. Ask both quotes to state both.

When you send the request, put the facts in it. A quote built on your real numbers rarely needs redoing.

Subject: Quote request, [firm name], [number] users

Firm: [number] lawyers, [number] support staff, [number] part-time.
Practice areas: [areas].
Current system and data: [system], about [number] open matters, [number] contacts.
Needs: Outlook and Word integration, client portal, trust accounting, [other].
Please quote Bill, Boost, Grow and Prosper+ for the same user count, and show:
1. Price per user per month for each, for one-year and longer terms.
2. Archie, Intake, AutoTime, Workflows and FamilyPro as separate lines.
3. Payment, eFiling and other usage fees.
4. Migration scope and fee, onboarding hours, and the go-live date.
5. Renewal price rule, notice period and break clause.
Thank you, [your name]

Red flags when the quote arrives

• One bundled figure. If the quote does not show plan, add-ons, payments and migration as separate lines, you cannot compare it with the next one. Ask for the breakdown.
• Migration marked "to be confirmed". Smokeball says the cost will be in the quote, so a blank is an unfinished quote, not a free service.
• A long term without a break clause. The three-year placeholder above shows what that can cost if the firm leaves early.
• A price that holds for the first term only. Ask what the same lines cost at the first renewal.
• Per-user pricing that counts people who will not log in. Check the user count against the list you sent.
• Add-on prices "to follow". Archie, Intake, AutoTime and Workflows are where a quote most often gets vague, so get them in writing before the plan is signed.

Comparing practice-management systems is easier with a second quote in hand. Clio's plans and pricing for a small firm and the three-platform comparison of Clio, Smokeball and Lawmatics help you line them up. If intake is your weak spot, the guide to comparing legal client intake software shows what to test before paying for the Intake add-on.

If you would rather have help preparing the quote request and reading what comes back, that is the kind of work my AI implementation consultation covers; get in touch through the contact page.

Smokeball pricing questions

Does Smokeball publish its prices?

No. Smokeball's pricing page shows no per-user rates and says the price depends on the number of users, the plan, the contract term and any optional products. Each plan has a Get pricing link that leads to a personalised, no-obligation quote request, so expect to share your firm size and chosen plan before you see a figure.

Which Smokeball plan suits a firm of three or more staff?

Smokeball's FAQ says Grow, which includes the native desktop application, is designed for firms with three or more staff members who need to collaborate on matters. Boost is browser-based case management, Bill is billing and trust accounting, and Prosper+ brings the firm's operations together, adding lead management, workflows and reporting.

Is automatic time tracking included in Smokeball?

AutoTime is included in Prosper+, according to Smokeball's FAQ. Grow customers can buy it as an add-on, and the Bill and Boost lists do not show it. The comparison table shows time tracking as manual on Bill, Boost and Grow, so price the Grow add-on against Prosper+ if lost time is your problem.

Will Smokeball move my data from my old system?

Smokeball says data migration options exist and that the recommended approach depends on the source platform and the types of data. Any migration services and related costs are confirmed in your quote. Ask in advance which items, such as contacts, matters, balances, notes and documents, transfer and which need separate handling.

What happens when the Smokeball term ends?

The FAQ says you can renew your current plan and keep your features, or upgrade or downgrade to add or remove features. Contract term affects the price you are quoted, so ask each quote to state the term, the renewal price rule, and whether add-ons can be dropped at renewal.

Further reads

• Clio vs Smokeball: Which AI Assistant Suits a Small Firm? — The two AI assistants set side by side for a small firm.
• Clio Manage AI Pricing: What It Costs and How to Switch It On — What the rival assistant costs and how to switch it on.
• Per-Seat or Pay-As-You-Go? Legal AI Pricing for Small Firms — Per-seat or pay-as-you-go legal AI pricing explained.
• Use the AI Already in Your Practice Software Before Buying More — Use the AI already in your practice software first.
• Conflict Check Software for Small Law Firms: Where AI Helps — Conflict checking, one job to price before you migrate.
• AI Tools and AI Development: The Complete 2026 Guide — the AI hub, including every tutorial in the AI-for-business series.

Sources: Smokeball pricing page, pricing FAQ and plan comparison table, Smokeball article on changing legal software (27 October 2026), Smokeball support articles on Archie and AI features. Read 4 November 2026.